FREQUENTLY ASKED QUESTIONS

Our talented team of tutors, coupled with close supervision and consistent communication with tutors, families and other members of a student’s support team, set us apart from other tutoring companies. Hayutin & Associates has an outstanding reputation for delivering quality instruction for over a decade.

We have up to 50 active tutors, educational therapists, and reading specialists at any given time. All of our associates have their bachelor’s degree and over 50% have a master’s, PhD or teaching credential. The average age of our associates is 33. They stay in close contact with us for clinical supervision and administrative support. All associates have signed a contract that includes a client confidentiality clause and have passed a series of background checks.

We first conduct an in-person or phone intake to ask you a series of questions about your child, his or her educational support needs and preferred days and times for sessions. Based on our discussion, we reach out to one or more associates who we sense will be a good match for your child. After we pair your child with a tutor, we share all relevant contact information between you and the associate. Then the tutor will call to make an introduction and confirm the first meeting time. Our office will follow up with you within 24 business hours of that first session to hear your feedback. Assuming the tutor is a match, you will make all future scheduling changes directly with that tutor; our office will then check in with you regularly to discuss your child’s progress. Further, we encourage our clients to contact us with any of their questions or concerns. We are always available to you by phone or email.

This depends entirely on the specific student’s goals and expectations, number of subjects requiring support, student’s learning profile, family schedule and budget. Please call us to discuss our recommendations for your student. The length of tutoring sessions varies from student to student based on individual needs. Typically students book one or more regular weekly sessions ranging from one to two hours each session.

We are here to assist your child as much or as little as your child requires. In order to facilitate that flexibility, our in-home tutoring clients do not commit to purchase a particular number of sessions and you or we may terminate the tutoring services at any time.

Chemistry between a tutor and student is crucial to a successful tutoring program. While we carefully consider which tutor to pair with your child, we recognize that no tutor is the right match for every student. In the unlikely event that the first tutor is not connecting well with your child, we will gladly make a placement with another member of our team. In those rare cases where we don’t have the right match for a given student, we gladly make a referral to a colleague we know and trust. Ultimately, we want every student to forge a great connection with the right tutor.

Our billing process is explained in detail in our company guidelines, which can be viewed here. We bill every two weeks for services already rendered. You pay us and we pay the tutors. We have a credit card only policy. You will be mailed a copy of your paid invoice with your credit card receipt attached.

Please choose educational therapy to learn more about this service. We will make the decision as to whether or not your child needs educational or tutoring based on a variety of factors: learning profile, results from neuropsychological testing, the recommendations of your child’s school administrator, teachers or other members of his or her support team and your child’s specific educational needs. Please call us to discuss your child’s unique situation.

Please call us to weigh the pros and cons of each test. We also recommend contacting your child’s educational consultant or school counselor. To learn more about the key differences between the two exams please go to: http://www.actstudent.org/faq/answers/actsat.html

Some students find that they perform better on one test or the other, while many perform similarly on both exams. Most colleges and universities now accept the ACT (with writing component) in lieu of the SAT. To keep admission doors open to a wider range of schools, many of our clients also take Subject Tests. We offer practice exams to help each family make an informed decision about the best course of action for every student.

The ISEE is the entrance exam for local independent day schools. We provide one-on-one instruction for the ISEE using our own curriculum. Please click here to learn more.

The SSAT is the entrance exam for most boarding schools in the United States. We provide one-on-one test preparation for the SSAT and serve as an authorized administrator for the SSAT Flex exam. Please call our office to schedule independent test administration of the SSAT on a day that is convenient for you. You can
also learn more here.

This is a very personal choice that only you can make. Call us to discuss your child’s situation, learning profile and personality so that we can explore whether a homeschool program with us might be right for your family.
Learn more here.

Most of our associates are available to you in the afternoons, evenings and weekends. Our office staff is available Monday through Friday between the hours of 9:00 am and 5:00 pm.

Barring unforeseeable emergencies, we enforce a strict 24 hour cancellation policy. Last minute scheduling changes should always be directed to your child’s assigned associate, not to office staff.

Please check with your prescribing doctor and insurance provider to learn what, if any, of our services might be covered by your health insurance policy. While some clients have had partial success in claiming some services for educational therapy, in our experience most educational services are not covered.

Absolutely. We welcome and encourage an open dialogue, but only with permission from students and their families.